At Verf-Coat, we aim to get your order mixed, packed and dispatched as quickly as possible. Please see our shipping information below.

Order Processing & Dispatch

• Same-Day Dispatch: Orders placed before 12:00 midday (Monday–Friday) are dispatched the same working day wherever possible.

• Orders After 12:00: Orders placed after our 12:00 midday cut-off will normally be dispatched on the next working day.

• Weekends & Bank Holidays: Orders placed on weekends or bank holidays will be processed and dispatched on the next available working day.

• Colour-Matched Products: As these products are mixed specifically to your order, processing times may occasionally vary. We always aim to prepare and dispatch colour-matched orders as quickly as possible.

UK Delivery

We currently offer delivery throughout the UK.

Orders under £15: £3.50 delivery charge.

Orders of £15 or more: FREE delivery.

Our Priority Shipping service aims to deliver orders within 1–2 working days following dispatch where available.

Some locations, including certain remote areas and offshore destinations, may require additional delivery time depending on courier availability.

Please note that delivery estimates are provided as a guide and cannot be guaranteed. Delays can occasionally occur due to circumstances outside of our control.

Tracking Your Order

Where tracking is available, you will receive your tracking information once your order has been dispatched.

We use a range of trusted delivery services depending on the size, weight, contents and destination of your order. This allows us to select the most appropriate service for each shipment.

Aerosols, Paints & Restricted Goods

Some Verf-Coat products, including aerosols and certain paint products, may be classified as restricted or hazardous goods for transportation.

Because of this, certain delivery services or destinations may not be available for some products. Where this affects your order, we will contact you as soon as possible.

Incorrect Delivery Information

Please ensure that your delivery address and contact information are correct before completing your order.

If incorrect or incomplete delivery information is supplied, this may result in delays or additional delivery charges. Please contact us as soon as possible if you notice an error in your delivery information.

Delivery Issues

If your order has arrived damaged, you have received the wrong item, or your parcel has not arrived within the expected timeframe, please contact Verf-Coat and we will investigate the issue.

Returns & Refunds

For information regarding returns, damaged products and refunds, please refer to our Refund & Returns Policy.

Please note that colour-matched and custom-made products are subject to additional return restrictions as they are produced specifically to your order.

e resolution if a colour-matched product is faulty, damaged, incorrectly supplied, or otherwise does not meet your statutory rights.

Please ensure that all vehicle registration numbers, paint codes, colour information and other details supplied when ordering are accurate. If incorrect information is provided by the customer, we cannot accept responsibility for a product being mixed to the resulting incorrect colour specification.

Damaged, Faulty or Incorrect Items

Please inspect your order when it arrives. If your item is damaged, faulty or you have received the wrong product, please contact us as soon as possible so that we can investigate and resolve the issue.

Where an item is confirmed to be faulty, damaged or incorrectly supplied by Verf-Coat, we will arrange an appropriate replacement, refund or other resolution.

Non-Returnable Items

Certain products cannot be returned unless they are faulty, damaged or incorrectly supplied. These include:

• Colour-matched and custom-made paint products

• Products that have been opened, used or altered after delivery

• Products that cannot safely be returned due to their condition

• Gift cards, where applicable

Some Verf-Coat products are aerosols, paints, solvents or other products that may be classified as hazardous or flammable for transport. Please do not attempt to return these products using standard postal or courier services without contacting us first. We will advise you on the appropriate return procedure where a return is required.

Exchanges

If you would like a different eligible product, please contact us. In most cases, the quickest option is to return the original eligible item and place a separate order for the replacement.

Custom-made and colour-matched products cannot be exchanged because of a change of mind.